Live Well At Home by Eskaton
  • Administrative
  • Roseville, CA, USA
  • Hourly
  • Part Time

Are you looking for a part time, rewarding opportunity? Live Well at Home by Eskaton is a leading home care company providing care to our seniors 24 hours per day. We are looking for a self-directed, professional On Call Staffing Coordinator to answer after hours calls from the comfort of your home. We are  seeking an extraordinary team member with a deep compassion for the elderly and those who serve them. Our services are in high demand so candidate must thrive in a fast paced, highly committed environment and must be a strong team player. Join a team that cares about you and the seniors we serve- To us it is personal! The part time, On Call Staffing Coordinator is expected to perform a variety of after hours on-call duties and will work closely with the Scheduling Coordinators in order to provide the highest quality service to clients. Our On Call Coordinators answer all calls after hours,  live and in a professional manor. The shifts are typically Monday  thru Thursday from 5pm-8am.

Do you have the following knowledge, skills and abilities? If so, we would love the opportunity to talk with you!

  • Must have the ability to consistently work evenings
  • Must demonstrate excellent oral and written communication skills and the ability to listen effectively
  • Must be able to multi-task and maintain your cool through stressful events
  • Must have the ability to work independently, maintain confidentiality of information and meet deadlines
  • Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
  • Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures
  • Must have the ability to organize and prioritize daily, monthly and yearly work
  • Must be patient and congenial on the telephone
  • Must be honest, dependable, professional and have a passion for caring for our aging community

 Essential Job Functions:

  • Schedules and coordinates day to day activities of caregivers.
  • Handles call-offs and rescheduling of caregivers and clients
  • Maintains client and caregiver database
  • Answers telephone, takes new client inquiries and converts this call to a care assessment
  • Responds promptly and courteously to all clients' calls.
  • On-call
    • On-call phone responsibilities to handle client and caregiver  emergencies, staffing of call-off shifts and new client staffing.
    • Usual  hours  Monday - Thursday 5PM to 8AM on call.
    • Options for working on call weekends and holidays.
    • Requries the ability to train in our office for 40 hours prior to starting

QUALIFICATIONS

 Education:

  • High school graduation; prefer 2 years min. college level
  • Two years of related business experience or an equivalent combination of education and work experience may be considered

 Training and Experience:

  • Staffing experience strongly preferred.   Senior care or homecare experience a plus. 
  • Two years previous experience providing direct homecare preferred
  • Must possess a valid driver's license and pass DMV check.
  • Must pass background check, drug and TB screening
  • Strong customer service and sales skills
  • Excellent interpersonal communication skills (phone and in-person)
  • Excellent organizational skills.  Must have computer skills and be proficient in Word and Excel.
  • Ability to work evenings as required
  • Ability to multi-task and manage multiple projects and priorities in a quick and efficient manner.
Live Well At Home by Eskaton
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